If you enabled iCloud now all you data is gone. First, The data is not gone, MyChair does not delete data, As long as you DO NOT
a device restore or delete the app the data is still there. This KB is
aimed at helping you get your database back connected. You will need
access to a computer with iTunes on it so you can access some files on
the app. Don't go to the apple store as they generally suggest doing a
restore which will not fix your problem, it makes it worse.
First lets assume a few things happened:
1. You had data in MyChair( data and pictures)
2. You enabled iCloud in MyChair 2.2.1 or higher
3. You now see no contacts in MyChair after it connects to iCloud.
4. You've waited a few min and still nothing.. Rebooted the device, still nothing.
5. Your frustrated.. We feel you.. we are here to help…
A bit of background information…
When you enabled iCloud for MyChair, MyChair stopped using the
MyChair1.sqlite file that you can see in iTunes if you have backed up
the MyChair1.sqlite before. MyChair with iCloud enabled uses a file that
you can't see. So when you load MyChair with iCloud enabled we make a
copy of the file so you can back it up if you still want to. This file
is named MyChairiCloudBackup.sqlite
Here is how to see the files in iTunes
Since your data is not in iCloud, and if you have not disabled MyChair
iCloud support, Then you should see the MyChair1.sqlite files. The file
should be larger
than 120KB. This is the file you want to
download to your PC/MAC before you continue further. So connect the iOS
device to your PC/MAC and use the steps from the backup KB above to save
this file, its your data, protect it.
Its always a good idea to backup everything you see in the MyChair Documents.
Now that you have backed up your database file. Go to the Settings app, locate MyChair in the list, and Disable
iCloud. Then load MyChair again. You may see the migration screen for
just a second. MyChair will migrate the data in iCloud to your local
device (which if you see no contacts, is minimal) and still show you no
contacts. But now that MyChair is looking for MyChair1.sqlite file as
its database, we need put your database back on the device.. EXIT
the MyChair App, shut it down completely. Tap the home button to get to
the home screen, double tap the home button, notice the MyChair app
running, touch and hold it, it begins to wilgle, touch the red -, it
disappears. If you get a delete message you didn't do this right. Don't
delete the app.
The MyChair1.sqlite file that was there that had your data in it is now
renamed something like MyChair1B4iCloudDisable2012-06-29_17_35.sqlite (
yes that's a date time stamp yyyy-mm-dd_hh_mm) So click once on the
MyChair1.sqlite file and rename it to something like TRASHICLOUD.sqlite,
Then find the new file with the long name like above, if you have more
than one file like this, you want the one with the oldest Date Time
Stamp ( it won't be exactly the same name) and rename it to
MyChair1.sqlite the Load MyChair fresh.
Your contacts should be displayed. If not you may have selected the
wrong backup file or something else. you can exit MyChair completely
again and simply rename the MyChair1.sqlite to Try1.sqlite, then try the
next file by renaming it to MyChair1.sqlite till you find the right
one. The data is in one of the files.
Now, If you enabled and disabled and enabled iCloud a few times you
would have a few files with the names like
MyChair1B4iCloudDisable2012-06-29_17_35.sqlite the OLDEST one should be
the largest one and that's the one that has your data in it. You want to
rename that one to MyChair1.sqlite and it should return you data.
Remember you need to make sure that MyChair is not running or suspended
when you change the database file names or MyChair will crash when you
load it backup.
We do not recommend that you enable and disable iCloud MyChair
frequently. Once you migrate your data to iCloud, we don't think its
wise to "beat on the cloud" to much as you may cause issues with your
iCloud account and you may need to setup a new iCloud account to resolve
If you need more help please contact our support team at email@example.com
Article ID: 38, Created On: 8/4/2012, Modified: 8/4/2012